Privacy Policy

MADE by MUMS (ACN 095 547 872) is totally committed to ensuring that your privacy is maintained at all times during your association with us. Your details are held with careful attention and at every stage, we adhere to privacy and security measures so as to keep your details confidential. We do this gladly because we know that if you have a good experience with us, you will want to visit our web site again.

How is personal information collected?

In order to provide customers with a quality service, MADE by MUMS offers customers the ability to subscribe to our newsletter and purchase products online through www.madebymums.com.au. In order to provide these services, MADE by MUMS collects personal information about customers. Collection of this information will occur at the time you subscribe to our newsletter or purchase a product using our shopping cart technology.

If you make a purchase through our website, we process your credit card details securely over the Internet using an accredited Internet payment security system. With the combination of encryption provided by our preferred third party (Payments.com.au) and a secure browser at your end, we take all measures to ensure that your credit card and anonymity are protected when you purchase online.

What information do we collect and how are they used?

We only collect customer information that is necessary for what we do. For example, when you order online, we need to have your name, email address, postal address, credit card number and expiration date. This enables us to process your order and to notify you regarding its status.

We only collect personal information by lawful and fair means. This means we are never unreasonably intrusive when it comes to dealing with our customers. From time to time, we may also collect non-personal information from our customers. This helps us in our ongoing efforts to improve our web site to make improvements and provide other items you might want to know about. We strive to be open - we will let you know what sort of personal information we hold, how we collect it, how we use and disclose it, if you want to know.

If at any stage you wish to discontinue receiving information from MADE by MUMS, you will always be given the option to have your name removed from our customer list on any written offers or communication by utilising our address of PO BOX 245, Richmond, VIC, Australia. Alternatively you can email us on enquiries@madebymums.com.au

Disclosure of personal information

We only use or disclose information about our customers in ways they would expect. This means we only use information to process your order or to improve our web site. With respect to Ad Servers and third parties: We do not partner with or have special relationships with any ad server companies or third parties and therefore do not pass off your particulars to any Ad Server companies or to third parties.

Security of personal information

MADE by MUMS protects the personal information it collects in a secure database, which can only be accessed by employees with the highest security clearance. MADE by MUMS employees are required, as a condition of their employment, to treat personal information held by MADE by MUMS as confidential, and to maintain the confidentiality of that personal information.

Accessing personal information

MADE by MUMS understands that it is important that our customer be able to access their personal information, to qualify what information is held as well as to ensure the information held is correct. Access requests can be made by utilizing our address of PO BOX 245, Richmond, VIC, Australia or email us at enquiries@madebymums.com.au

Modification of this Privacy Policy

MADE by MUMS reserves the right to change the Privacy Policy under which the MADE by MUMS website operates.